Shipping Policy

Welcome to RamSugandh. We are committed to delivering your Divine Fragrance Gels and Divine Idols safely and promptly.

Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

Within India

• Standard Shipping: 3-7 business days
• Remote locations may require additional delivery time.

International Shipping

• Currently, international shipping may not be available. Please contact us before placing an order for international delivery.

Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location and order weight.
• Free shipping offers, if applicable, will be clearly displayed during checkout.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• Customers can track their shipment using the provided tracking details.

Delays

While we strive to deliver within the estimated timeframe, delays may occur due to:

• Weather conditions
• Courier service disruptions
• Public holidays
• Incorrect shipping information provided by the customer

Damaged Packages

If your package arrives damaged:

• Take clear photos of the package and product.
• Contact us within 48 hours of delivery.
• We will investigate and provide a replacement or suitable resolution.

Incorrect Address

Customers are responsible for providing accurate shipping information.
RamSugandh is not responsible for delays or losses caused by incorrect addresses submitted during checkout.